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Privacy Policy

Last updated: February 24, 2023

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. It also details your privacy rights and how we ensure compliance with EU and Dutch data protection laws, including the General Data Protection Regulation (GDPR).

We collect and use your personal data to provide and enhance our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Interpretation and Definitions

 

Interpretation

Terms with capitalized initial letters have meanings specified below. These definitions apply regardless of their singular or plural form.

 

Definitions

  • Account: A unique account created for you to access our services or parts of our services.

  • Affiliate: An entity controlling, controlled by, or under common control with a party, where “control” implies owning 50% or more of voting shares or equivalent.

  • Company: Referred to as "VliSoft," "we," "us," or "our" in this agreement, located at 120 Bree St, Cape Town City Centre, Cape Town, 8000.

  • Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history and various functions.

  • Country: Refers to the Netherlands and all applicable EU jurisdictions.

  • Device: Any device capable of accessing the service, such as a computer, cellphone, or tablet.

  • Personal Data: Information that relates to an identified or identifiable individual.

  • Service: Refers to our website and associated services.

  • Service Provider: Any natural or legal person who processes data on behalf of the company. This includes third-party companies or individuals hired by the company to facilitate the service or perform related services.

  • Usage Data: Data collected automatically through the use of the service or from the service infrastructure itself (e.g., duration of a page visit).

  • Website: Refers to VliSoft, accessible at www.vlisoft.com.

  • You: The individual accessing or using the service, or the company or other legal entity on whose behalf the individual is accessing or using the service, as applicable.

 

Collecting and Using Your Personal Data

 

Personal Data

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Usage Data: Automatically collected data when using the service, such as your device’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the service through a mobile device, we may collect specific information automatically, including the type of mobile device you use, its unique ID, IP address, operating system, mobile Internet browser type, unique device identifiers, and other diagnostic data.

We may also collect information sent by your browser whenever you visit our service or access it through a mobile device.

 

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. These technologies include beacons, tags, and scripts to collect and track information and improve our service. Technologies we use include:

  • Cookies or Browser Cookies: A small file placed on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, refusing cookies may limit your ability to use some parts of our service.

  • Web Beacons: Small electronic files on certain sections of our service and emails, allowing us to count users who have visited those pages or opened emails and to collect related statistics.

Cookies can be "Persistent" or "Session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted when you close your web browser.

We use both session and persistent cookies for the following purposes:

  • Necessary / Essential Cookies

    • Type: Session Cookies

    • Administered by: Us

    • Purpose: These cookies are essential to provide services through the website and enable specific features. They help authenticate users and prevent fraudulent use of user accounts.

  • Cookies Policy / Notice Acceptance Cookies

    • Type: Persistent Cookies

    • Administered by: Us

    • Purpose: These cookies identify if users have accepted the use of cookies on the website.

  • Functionality Cookies

    • Type: Persistent Cookies

    • Administered by: Us

    • Purpose: These cookies remember choices you make, such as login details or language preferences, to provide a more personalized experience.

For more details about the cookies we use and your choices, please refer to our Cookies Policy.

 

Use of Your Personal Data

We may use personal data for the following purposes:

  • To provide and maintain our service: Including monitoring usage.

  • To manage your account: Enabling access to service functionalities available to registered users.

  • For contract performance: Ensuring the fulfillment of purchase contracts or other agreements with us through the service.

  • To contact you: Via email, phone, SMS, or other electronic communication, including updates and service-related information.

  • To provide you with news and offers: About goods and services similar to those you have purchased or enquired about, unless you opt out.

  • To manage your requests: Attending and managing your requests.

  • For business transfers: In case of merger, acquisition, or asset sale, your data may be part of the transferred assets.

  • For other purposes: Such as data analysis, usage trend identification, promotional campaign effectiveness, and service improvement.

 

Sharing Your Personal Information

We may share your personal information in the following scenarios:

  • With Service Providers: To monitor and analyze service use, and to contact you.

  • For business transfers: During negotiations or in connection with any merger, sale, or acquisition.

  • With Affiliates: Ensuring they adhere to this Privacy Policy.

  • With business partners: To offer you specific products or promotions.

  • With other users: When you share information publicly.

  • With your consent: For any other purposes with your consent.

 

Retention of Your Personal Data

We retain your personal data only as long as necessary for the purposes stated in this policy and to comply with legal obligations, resolve disputes, and enforce agreements.

 

Transfer of Your Personal Data

Your information, including personal data, may be transferred to and maintained on computers outside your jurisdiction where data protection laws may differ. Your consent to this policy implies agreement to such transfers.

 

Deleting Your Personal Data

You have the right to request deletion of your data. You may update, amend, or delete your information through your account settings or by contacting us.

 

Disclosure of Your Personal Data

  • Business Transactions: Your data may be transferred in case of a merger, acquisition, or sale.

  • Law Enforcement: We may disclose your data if required by law or to comply with public authorities.

  • Other Legal Requirements: We may disclose your data to comply with legal obligations, protect company rights, prevent wrongdoing, or protect user safety.

 

Security of Your Personal Data

While we strive to protect your data using commercially acceptable means, no method of transmission over the internet or electronic storage is entirely secure.

 

Children’s Privacy

Our services are not directed at anyone under 13, and we do not knowingly collect data from minors. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us.

 

Links to Other Websites

Our service may include links to external websites. We are not responsible for the content, privacy policies, or practices of these third-party sites.

 

Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the “Last updated” date. Review this policy regularly for updates.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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